FAQ

Inside Extenda that is possible but this platform has by default no option for this.

Yes, that’s possible. In our app/plugin settings you can determine how the product processing took place.

Yes that’s possible. Check the SETUP tab in our plugin or app. Here you can trigger the export of import action. This will put all existing products into a queue for proccessing. Please be ware that this can take some tim depending on the amount of products.

Please contact you Extenda GO dealer for these credentials.

For the Woocommerce connection, this is a direct connection where no data is stored externally.

For Shopify / Wix and CCV Shop this runs thru our platform. Order data is processed immediately. Product and stock changes are kept for 7 days for control and backup

Yes that’s possible. Inside Extenda you can create multiple shops and stock locations. You can map these locations to the corresponding ones inside SHopify that also have this feature.

Extenda GO has by default no option for multi product attributes. Beside that we have a setting where it’s possible to create seperate attributes for size and color. To accomplish this you have tot insert product variations with a “size / color” value inside Extenda. These values will be split into seperated options. Option 1 = Size, Option 2 = Color. Please be aware that all your product variants needs to be a similar notation!

Yes, that’s possible. In our app/plugin settings you can determine how the product processing took place.

Yes, that’s possible. In our install wizard you can select your platform of choice. It’s also possible. not adviced, to change this setting. Default we will use Extenda GO als product management.

Yes that’s possible. Check the SETUP tab in our plugin or app. Here you can trigger the export of import action. This will put all existing products into a queue for proccessing. Please be ware that this can take some tim depending on the amount of products.

Please contact you Extenda GO dealer for these credentials.

Find our installation steps here.

For the Woocommerce connection, this is a direct connection where no data is stored externally.

For Shopify / Wix and CCV Shop this runs thru our platform. Order data is processed immediately. Product and stock changes are kept for 7 days for control and backup

Please contact you Extenda GO dealer for these credentials.

We do not assume that you will cancel, but if desired, this can be canceled monthly in your account.

For only 2.50 you can fully use our service for 2 weeks. We are convinced that you will definitely want to continue after this. If it does not match your business process, it can easily be canceled via your account.

Please check our status tab for more information. All changes will be put inside a queue. If there are remaining/unprocessed batches you will see this inside this tab.

The category structure is based on the connected products. Only with a product update; the related category structure linked to that product will be processed.

Inside Extenda that is possible but this platform has by default no option for this.

Yes, that’s possible. In our app/plugin settings you can determine how the product processing took place.

Yes, that’s possible. In our install wizard you can select your platform of choice. It’s also possible. not adviced, to change this setting. Default we will use Extenda GO als product management.

Yes that’s possible. Check the SETUP tab in our plugin or app. Here you can trigger the export of import action. This will put all existing products into a queue for proccessing. Please be ware that this can take some tim depending on the amount of products.

Please contact you Extenda GO dealer for these credentials.

For the Woocommerce connection, this is a direct connection where no data is stored externally.

For Shopify / Wix and CCV Shop this runs thru our platform. Order data is processed immediately. Product and stock changes are kept for 7 days for control and backup